Cancellation & Refund Policy

Order Cancellation

Orders can be cancelled within 24 hours of placement. To request a cancellation, please contact our support team at[email protected]

Refund Eligibility

Refunds are available under the following conditions:

• Items must be unused and in their original packaging.
• Refund requests must be made within 7 days of delivery.
• Damaged or defective items are eligible for a full refund or replacement.

Non-Refundable Items

Certain items are non-refundable, including:

• Personalized or custom-made SmartCards.
• Digital downloads or software products.
• Items marked as final sale.

Refund Process

Once your return is received and inspected, we will notify you via email. If approved, refunds will be processed within 5-7 business days to your original payment method.

Late or Missing Refunds

If you haven't received a refund within the expected timeframe, please check with your bank or payment provider before contacting us.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Contact Us

If you have any questions regarding our Cancellation & Refund Policy, please contact us at[email protected]